Home > F.A.Q.
The Pros and Cons of 0% Financing
How is my money insured at the Credit Union?
What is this Credit Union's purpose/mission?
What is the history of Credit Unions?
How is a Credit Union different from a bank?
Free checking accounts at the Credit Union have no
strings attached.
How do I report a lost or stolen Visa Debit
or Credit card?
What is the Credit Union's routing #?
Where can I find an
ATM machine?
What holidays does the Credit Union observe?
Can I apply for a loan over the internet/telephone?
How
does my company apply for membership into the credit union?
How do I join this Credit Union?
How do I check my balances by internet?
How do I check my balances by telephone?
Reading between the Lines about Interest Rates!
10 WAYS TO RECOGNIZE FAKE (SPOOF) EMAILS
| A credit union is a nonprofit, cooperative financial institution owned and run by its members. Organized to serve, democratically controlled credit unions provide their members with a safe place to save and borrow at reasonable rates. Members pool their funds to make loans to one another. The volunteer board that runs each credit union is elected by the members. Not for profit, not for charity, but for service is a credit union motto. Go Back
Credit unions are not new. Originating in Europe, credit union history began in this country when the first credit union was formed in Manchester, New Hampshire, in 1909. Today, over 10,000 credit unions with over $480 billion in assets serve more than 79 million people in the United States. More and more people join credit unions every year and they are pleased with the service. Credit unions have rated No. 1 in customer satisfaction at financial institutions for 10 years according to the American Banker Newspaper's annual customer satisfaction survey. To join a credit union, you must be eligible for membership. Each institution decides who it will serve. Most credit unions are organized to serve people in a particular community, group or groups of employees, or members of an organization or association. -NCUA Go Back
A bank is a for-profit organization and its goal is to maximize shareholders' profits. A bank typically does this by charging higher rates on loans, higher fees on transactions, and offering lower rates on savings plans. The owners' interests are often contrary to the interests of customers, who are valued primarily for the income they generate. Go BackA CREDIT UNION has the mission of service; and its goal is to help members improve their lives through more effective use of their financial resources. This is accomplished both through the education of the membership of financial topics and the Credit Union offering typically lower loan rates, lower fees and paying higher rates on saving instruments. The major difference is that a bank has to charge higher rates and fees to cover both normal operation expenses and earnings for stockholders; the credit union only has to pay for normal operation expenses and a sufficient allocation to reserves. All of your credit union's net earnings are given back in some way to the members who use its services. Go BackPlease call your local branch office or click here to e-mail your request. You can also find this number along the bottom of your credit union checks.
CAROLINA COOPERATIVE FEDERAL CREDIT UNION
2009 HOLIDAY SCHEDULE
Thursday, January 1, 2009 New Year’s Day Monday, January 19, 2009 Martin Luther King, Jr. Day Monday, February 16, 2009 President’s Day Monday, May 25, 2009 Memorial Day Monday, September 7, 2009 Labor Day Monday, October 12, 2009 Columbus Day Wednesday, November 11, 2009 Veterans Day Thursday, November 26, 2009 Thanksgiving Day ½ Thursday, December 24, 2009 Christmas Eve Friday, December 25, 2009 Christmas Day ½ Thursday, December 31, 2009 New Year’s Eve / Year End
You absolutely can apply over the internet or over the telephone 24 hours a day and 7 days a week! Click here for more info: 24/7 Applications
From the Federal Trade Commission: Car Ads: Reading Between the Lines Many new car dealers advertise unusually low interest rates and other special promotions. Ads promising high trade-in allowances and free or low-cost options may help you shop, but finding the best deal requires careful comparisons. Many factors determine whether a special offer provides genuine savings. The interest rate, for example, is only part of the car dealer’s financing package. Terms like the size of the downpayment also affect the total financing cost. Questions About Low Interest Loans A call or visit to a dealer should help clarify details about low interest loans. Consider asking these questions:
Questions About Other Promotions Other special promotions include high trade-in allowances and free or low-cost options. Some dealers promise to sell the car for a stated amount over the dealer’s invoice. Asking questions like these can help you determine whether special promotions offer genuine value.
You’re not limited to the financing options offered by a particular dealer. Before you commit to a deal, check to see what type of loan you can arrange with your bank or credit union. Once you decide which dealer offers the car and financing you want, read the invoice and the installment contract carefully. Check to see that all the terms of the contract reflect the agreement you made with the dealer. If they don’t, get a written explanation before you sign. Careful shopping will help you decide what car, options, and financing are best for you. Go Back For a printer friendly version Click Here For More Information The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
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| The Credit Union does not own any
ATM machines of our own however, our members can access their accounts free
of charge through the very large "Cashpoints" network. Below you will
find a listing of Cashpoint ATM machines:
Cashpoint ATMs - Mecklenburg County
Cashpoint ATMs - Union County
Cashpoint ATMs - Gaston County
Cashpoint ATMs - Cabarrus County
To report lost/stolen card you must call 800-808-7230 or 800-991-4964 Please also call your local branch to reorder a new card. Branch Office Phone #’s Visa Debit Card Lost or Stolen Visa Debit Card please call 1-866-546-8273 Please also call your local branch to reorder a new card. Branch Office Phone #’s
Visa Debit Card Fraud If you suspect debit card fraud please call our Fraud Center 1-888-685-2265/Fraud Center International 1-866-810-9385. Fraud email address: fraudctr0270@carolinacoopcu.org
Notices, Terms, and Conditions
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